Refund Policy

When Can I Get a Refund?

Full Refund Eligible

You may receive a 100% refund of the product amount in the following situations:

The order is cancelled before it is processed or shipped
The wrong product was delivered
The product received is damaged or defective
A replacement cannot be provided due to stock unavailability

Partial/No Refund

Refunds may not be approved in the following situations:

Product has been used or washed
Product has been damaged after delivery due to mishandling
Issue reported after 48 hours of delivery
Invoice copy, product photo, or unboxing video proof is not available
Shipping charges are non-refundable

Refund Processing Time

The total refund processing time is 10–15 business days after the returned product is received and verified by our team. The process includes return pickup (if applicable), product inspection, refund approval, and bank processing.

Stage	Estimated Time
Return pickup (if required)	2-3 business days
Product verification	1-2 business days
Refund processing	2-3 business days
Bank credit	3-5 business days

Refund Methods

Refunds are credited to the original payment method used during purchase:

Credit/Debit Card: Refund credited to the same card within 5-7 business days
UPI: Refund credited to the same UPI ID within 2-3 business days
Net Banking: Refund credited to the same bank account within 5-7 business days
Wallet: Refund credited to the same wallet within 24-48 hours

Cancellation Refunds

Customers may cancel an order before it is processed or shipped.
If the cancellation request is approved:

The full product amount will be refunded
Refund will be processed to the original payment method

Once the order has been packed or dispatched, cancellation and refund may not be possible.

Need Help with Your Refund?

If you haven't received your refund within the expected timeframe or have any questions: